Marketing

Your websites, live chat, web forms and announcements.

Websites

What is on a website's page, from its install code and live chat setup to its dashboard, announcements, forms, questions, replies and FAQs.

Add live chat to your website, choose who answers, what visitors fill in, when and where it shows, how it looks and what it says.

Greet website visitors with a message that opens by itself, on every page or on some pages, after a time, a scroll or when they're about to leave.

Ask visitors questions while they wait, save answers your agents reuse, and let the chat answer common questions by itself with FAQs.

Capture leads from your website with web forms. Create a form, pick its purpose and type, start from a ready-made form, and manage your forms.

Pick your web form's fields in the Designer, set their labels and rules, and see which answers fill in the lead.

Set what visitors see after they send your web form, limit how often one person can send it, and keep out spam.

Put your web form on your website with an embed code, or share its own page, and see which campaign each visitor came from.

What happens when someone sends your web form, the lead it adds, and where to find everything people sent.

What an announcement is, how it reaches people on your website and by email, its statuses, and how to see who saw it.

The five steps of a new announcement, from the message and channels to the audience, schedule and review.