Billing terms
Set when payment is due, such as Due on Receipt, Net 30 or End of Month, for products and contracts.
Updated 28 October 2026 · 3 min read
A billing term says when payment is due after a bill, such as Due on Receipt, Net 30 (within 30 days) or End of Month.
For example, a supplier gives large customers 45 days to pay, and small ones 15. They use Net 45 and Net 15, and add "Net 21" for a new distributor. Now each product and contract shows exactly when payment is due.
Before you start
- Permission: View Dropdown Lists to see the list. Create Dropdown Values to add a value, Edit Dropdown Values to change one or switch it off, and Delete Dropdown Values to delete one.
- Plan: Every plan. See Plans and limits.
- Set up first: Nothing.
If you don't have a permission you need, ask your admin.
Where it's used
- Billing Terms on products.
- Payment Terms on contracts and contract templates.
The list
Go to Settings → Dropdown Lists and select Billing Terms. You start with 8, such as Due on Receipt, Net 30 and End of Month (EOM).
Add a value
- Select Add Term. The Create window opens.
- Fill in the fields. Fields marked * must be filled in.
- Select Create.
| Field | What to enter |
|---|---|
| Name * | The term, up to 100 characters, such as "Net 21" |
| Type * | Net or Due on receipt |
| Unit * | Day, Month or Year |
| Duration * | How many units until payment is due, such as 21 with Day for Net 21. For Due on receipt, enter 0 |
| Sequence * | Its place in the dropdown, from 1 to 100. Lower numbers come first |
Billing terms have no description.
New values show in everyone's dropdowns straight away.
Change, switch off or delete
Select ⋮ on a value:
- Edit changes it. The window is called Update.
- Make it Inactive hides it from dropdowns. Records that already use it keep it. Make it Active shows it again.
- Delete removes it. You can't delete a value that records still use.
Each one asks you to confirm first. See Dropdown lists.
Changing a value also changes it on your products. Contracts keep the payment terms they had.
A billing term used by products can't be deleted. One that only contracts use can be.
A product can only use a term counted in days or months. A term counted in years can't be saved on a product.
Troubleshooting
| Message | Why | What to do |
|---|---|---|
| "Billing term cannot be deleted as it is used by … Deactivate it instead to hide it from new records." | Records still use the value | Select Make it Inactive instead |
| "A billing term with this name already exists." | The name is taken, maybe by a deleted value | Pick another name |
| "Sequence must be at least 1" or "Sequence cannot be more than 100" | The sequence is outside 1 to 100 | Enter a number from 1 to 100 |
| Saving End of Month (EOM) fails | The ready-made End of Month value can't be edited | Leave it as it is, or make it inactive and add your own |
Related
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