Email · 5 of 5

Add a signature to your emails

Create email signatures with your name, role and contact details, choose a default, and have it added to every email you write in the CRM.

Updated 10 October 2026 · 3 min read

A signature is the few lines at the end of an email, with your name, job title and phone number. Save it once in Salesfresh. After that, it's added to the emails you write.

For example, you write 30 emails a day. Typing your name and number at the end of each one takes time. Sometimes you forget, or type a number wrong, and the customer can't call you back. With a saved signature, every new email already has your correct details at the bottom.

You can keep more than one. For example, a full one with your phone number and website for first emails, and a short "Thanks, Sales Team" for quick replies.

Before you start

To add and change signatures, you need the View Email Client permission.
To delete a signature, you also need the Delete Emails permission.

If you don't have a permission you need, ask your admin. Your signatures are your own. Your teammates don't see them.

Create a signature

Click your photo at the top right, then My Profile, then Email Signatures.
Click Add Signature. The New Signature form opens.
Fill in the fields.
Click Save.

The New Signature form below your saved signatures, with a name and a short signature

Field	What to enter
Name	A name to tell your signatures apart, such as "Work" or "Short"
Signature	The lines to add at the end of your emails, such as "Thanks, Sales Team". You can make text bold, italic or underlined, change its colour, and add a link, such as your booking page

Your first signature becomes your default. It has a Default badge and says "Added to new emails automatically".

The Email Signatures page with a signature card marked Default

Choose your default

Your default signature is the one added to your emails. To change it, click Set as default at the bottom of another signature.

Warning

When you edit your default signature, it stops being the default. Click Set as default on it again after you save.

Where your signature is added

Your default signature is added for you when you write:

a new email,
a reply,
a forward. Here it goes above the forwarded email.

This works in Emails and on a lead's or contact's page. You can still change it in the email before you send.

Email templates can include {{sender_signature}}. When the email is sent, this is swapped for your default signature. For example:

A quote email uses the signature of the person who sends the quote.
An email sent by a flow uses the signature of the flow's owner.

To open this page while you write an email, click Manage signatures at the bottom of the email. It opens in a new tab.

Edit or delete

Click ⋮ on a signature, then Edit or Delete. When you edit, change what you need and click Update.

If you delete your default, click Set as default on another one.

Troubleshooting

You see	Why	What to do
No signature in a new email	You have no signatures yet	Add one
`{{sender_signature}}` is blank in a quote or flow email	You have no default signature, often after you edited it	Click Set as default on your signature
A new email still shows your old signature	The Emails page remembers your signatures while the browser tab is open	Close the tab and open Salesfresh in a new one
Your signature shows twice in a reply	The template you used also has `{{sender_signature}}`	Delete one of them in the email

Still stuck?

Tell us what you were trying to do and we will help.

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