Skip to content
Insights › Reports · 2 of 8

Read a report and choose its columns

Read a report as a table or chart, see the rules behind it, and pick its columns and rows per page.

Updated 12 October 2026 · 3 min read

When you open a report, you see the records that match it right now. Open it again next week and it shows next week's records.

For example, a sales manager opens All Leads before the Monday meeting. The table shows too many columns, so they open Settings, keep only name, email, source and status, and show 50 rows per page. The report opens like that every time after.

Before you start

To open reports, you need the View Reports permission. If you don't have it, ask your admin.

Open a report

Go to Reports and click a report's name. It opens in a new tab.

A report open as a table, with the heart, the filter icon and the ⋮ menu at the top right

At the top, you see:

  • the report's name and description,
  • the heart, to add it to your favourites or remove it,
  • a button to switch between a table and a chart, on some ready-made chart reports,
  • the filter icon, View Report Conditions, to see the rules that pick its records,
  • ⋮, with Settings, Download and Download History.

Ready-made reports show as a table, or as a Bar, Line, Pie, Funnel or Summary chart. Under a table, Last executed by shows who ran the report last, and when.

See the rules behind a report

Click the filter icon, View Report Conditions, at the top right. The Report Conditions panel shows the rules that pick the report's records. It's read-only. To change a report you made, click ⋮ on it on the Reports page, then Edit.

For example, All Leads shows leads that aren't drafts and haven't been converted: Draft equals False, AND Converted equals False.

The Report Conditions panel for All Leads, with Draft equals False and Converted equals False

Some ready-made chart reports have no filter icon.

Choose the columns

  1. Click ⋮, then Settings. The Settings panel opens.
  2. Change what you need.
  3. Click Save.

The Settings panel with the page size, Sort By, Sort Order and the column list

FieldWhat to enter
Select page sizeHow many rows show on each page: 10, 20, 50, 100, 200 or 500
Sort By, Sort OrderSaved, but they don't change the order of the rows yet
ColumnsTick the columns to show. Drag a column by its handle to move it. Select All ticks every column

Your settings are only for you. Others see their own.

Chart reports have no Settings.

Troubleshooting

You seeWhyWhat to do
"Please select both Sort By and Sort Order"Only one of the two is pickedPick both, or clear both
"Reports for "…" are not available on your current plan. Please upgrade to access this module."Your plan doesn't include reports for that moduleSee Plans and limits

Still stuck?

Tell us what you were trying to do and we will help.