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Download a report as Excel or CSV

Save a report as an Excel or CSV file to share, print or open in another tool, and find your file in Download History.

Updated 12 October 2026 · 2 min read

Download a report when you need it outside Salesfresh, such as to send to your accountant, print for a meeting, or work on in Excel.

For example, a car service centre's accountant wants every deal won this quarter. The owner opens the report, clicks Download, and picks Excel. A few seconds later the file is ready in Download History, and the owner emails it to the accountant. Nobody copies anything by hand.

Before you start

To download a report, you need the View Reports permission. If you don't have it, ask your admin.

Download a report

  1. Open the report.
  2. Click ⋮, then Download. The Download Report window opens.
  3. Pick the File Format.
  4. Click Download. Download History opens, and the file is made in the background.

The Download Report window with the Excel and CSV formats

FieldWhat to enter
File FormatExcel, best for sharing with people who use Excel, or CSV, best for bringing into other tools. Set to Excel at first

The file has the columns you picked in the report's Settings, and every row, not just the first page.

Download History

To open it, click ⋮ on the report, then Download History. It shows the last 10 downloads of the report by anyone in your company.

The Download History window with one export In Progress

StatusMeans
In ProgressBeing made. The list checks again every 10 seconds
ReadyClick the download icon to save the file
DownloadedAlready saved
CancelledStopped before it finished

You won't get a message when the file is ready, so keep Download History open.

You can make one download at a time, across all reports. If one takes more than a minute, a cancel icon shows next to it.

Troubleshooting

You seeWhyWhat to do
"You have a pending download request. Please wait for it to complete."Another of your downloads is still being madeWait, or click Cancel pending & Retry
A download stays In Progress for minutesIt may have failedClick the cancel icon, then download again

Still stuck?

Tell us what you were trying to do and we will help.