Editorial Policy
Who writes the content on Salesfresh, how we check it, and how to report a mistake.
Last updated September 29, 2026
Editorial Policy
This policy explains who creates the material on the Salesfresh website, how it is reviewed, and how errors are corrected. It covers marketing pages, feature information, documentation, the help center, FAQs, and demo videos published by IDEASFRESH TECHNOLOGY PRIVATE LIMITED.
1. Who creates our material
Material is created by the Salesfresh Product Team — the people who design, build, and support Salesfresh. Each section is owned by the team responsible for the feature it explains, so information comes from the people who understand how it works.
Sections are attributed to the team rather than one individual because information is usually prepared by product, reviewed by engineering, and refined by customer success over time.
2. Accuracy and review
- Feature descriptions are checked against the live product before publication.
- Screenshots and videos are captured from the actual product rather than mock-ups.
- Pricing, limits, and plan details are taken from the same configuration used by the billing system.
- Legal pages, including the Terms of Service and Privacy Policy, are reviewed separately and have their own effective date.
3. Dates and updates
Each page shows when it was first published and when it was last updated. We revise information when the related feature changes and remove material for features that no longer exist instead of leaving outdated information online.
4. Independence and advertising
This is Salesfresh's own website and describes our product and services. We do not publish paid placements or sponsored material, and customer testimonials appear only with the customer's permission.
5. Use of AI tools
Writers may use AI tools to draft or edit text. A team member reviews every AI-assisted draft against the live product before publication and remains responsible for the final version.
6. Corrections
If you find something inaccurate or out of date, email support@salesfresh.com with the page address and a description of the issue. We review every report, correct confirmed errors promptly, and update the page's “Last updated” date when necessary.